PRIVACY POLICY

Effective Date: August 26, 2026
Last Updated: August 26, 2026

Cloud 9 Drone Solutions (“Cloud 9,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting a quote, contacting us, or using our services.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us through our website, including:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Project or property location

  • Requested drone services

  • Preferred project dates or timeframes

  • Information included in contact messages or quote requests

  • Photos, documents, site plans, or other files you voluntarily submit

  • Newsletter or marketing preferences, if applicable

We may also automatically receive certain technical information when you visit our website, including information about your browser, network, device, IP address, referring website, pages viewed, and interactions with the site.

Our website is hosted by Squarespace, which may process visitor information to operate, secure, analyze, and improve the website. Squarespace Analytics may also collect information about website traffic and visitor activity.

HOW WE USE YOUR INFORMATION

We may use information we collect to:

  • Respond to questions and inquiries

  • Prepare and provide quotes

  • Evaluate project requirements and locations

  • Schedule and perform requested services

  • Communicate regarding current or potential projects

  • Provide customer support

  • Improve our website and services

  • Maintain business and project records

  • Protect against fraudulent or unauthorized activity

  • Comply with legal and regulatory requirements

  • Send news, updates, or marketing communications when you have chosen to receive them

We do not use information submitted through our forms for unrelated purposes.

QUOTE AND CONTACT FORMS

When you submit information through a Contact or Request a Quote form, we collect the information you enter so that we can review and respond to your submission.

This information may be processed by Squarespace as our website hosting and form-service provider and may also be transmitted to the storage or email services configured to receive our form submissions. Squarespace specifically recommends disclosing this processing for websites using its form blocks.

Submitting a quote request does not create a contractual relationship or obligate you to purchase services from Cloud 9 Drone Solutions.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and measure site performance.

Squarespace uses necessary cookies to provide essential website functionality and may use analytics and performance cookies to collect information about how visitors interact with the site.

Depending on your location and our website configuration, you may be presented with options to accept, decline, or manage non-essential cookies.

You can also control or delete cookies through your web browser settings.

HOW WE SHARE INFORMATION

We do not sell your personal information.

We may share information when reasonably necessary with service providers that help us operate our website and business, such as:

  • Website hosting and form-processing providers

  • Email and communication providers

  • Cloud storage providers

  • Analytics providers

  • Other service providers necessary to fulfill a requested service

These providers may process information on our behalf to perform the services we request.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, property, customers, or others.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, social media platforms, maps, videos, or other external services.

Those services operate under their own privacy policies and practices. Cloud 9 Drone Solutions is not responsible for the privacy practices or content of third-party websites.

Third-party integrations can also collect visitor information independently of Squarespace, so their privacy practices may apply when those services are used or embedded on the site.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to respond to inquiries, prepare quotes, provide services, maintain appropriate business records, resolve disputes, meet legal or regulatory requirements, and protect our legitimate business interests.

Information that is no longer reasonably necessary may be deleted or securely disposed of.

DATA SECURITY

We take reasonable administrative and technical measures designed to protect information under our control.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through our general website forms.

YOUR PRIVACY CHOICES

You may contact us to request that we correct or delete personal information you previously provided to us, subject to any information we are legally or reasonably required to retain.

If you have subscribed to marketing emails, you may unsubscribe using the link provided in those communications or contact us directly.

Depending on where you reside, applicable privacy laws may provide additional rights concerning your personal information.

CHILDREN'S PRIVACY

Our website and services are intended for businesses, property owners, organizations, and adults seeking professional drone services.

We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been submitted to us, we will take reasonable steps to delete it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. Material changes may also be communicated through the website when appropriate.

CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, contact:

Cloud 9 Drone Solutions
Dripping Springs, Texas
Serving Central Texas

Phone: (512) 565-7739
Email:info@cloud9dronesolutions.com